Client-facing ownership
Agree on who leads discovery, proposals, client communication, and acceptance.
Define how your firm and CodeScale deliver together.
Discuss a partnershipAgree on who leads discovery, proposals, client communication, and acceptance.
Assign responsibility for requirements, customization, testing, deployment, migration, and training.
Define licensing, payment terms, support coverage, escalation, and maintenance ownership.
Map the responsibilities of both teams.
Agree on branding and customer-facing arrangements.
Document commercial terms and support expectations.
Review requirements, responsibilities, and delivery with CodeScale.